Access the Document Library from Library in the left navigation menu.
Uploading documents
Drag and drop to upload supports multiple files at once, up to 50 files per upload
Maximum file size: 50MB per file
Account storage limit: 100 files total (up to 5GB)
Finding documents
Filter using the tabs: All files, PDFs, Word, Excel, Powerpoint
Search by file name
Files are shown 10 per page, with page navigation at the bottom
Managing documents
Download — retrieve the file
Rename — change the file name (extension is locked)
Replace — replace file with a newer version
Delete — removes the file after a confirmation prompt
Handling duplicate file names
When uploading a file with a name that already exists, you'll be prompted to:
Keep both — the new file is automatically renamed with an appended timestamp
Replace — the new file overwrites the existing one
Renaming or replacing gives you the option to notify sellers with a standard or custom message.
Seller access
Sellers have their own Library tab in the seller portal. Sellers can download files only; they cannot manage, rename, or delete them.
