Wiser

Everything you need to know about Wiser's Market Intelligence solution

Market Intelligence

What's Market Intelligence, who is it for and how does it help?

What is Market Intelligence?

Understanding MI configuration, data collection and scope updates

How your setup shapes what you see

How to log in and navigate the home screen

A list of key terms you will find throughout the MI platform

Glossary of key terms

How to get up and running with Market Intelligence

Getting Started 

Tips on how to create a report for the first time

How to create your first report

Each report will answer different business questions - choose the right one!

Choosing the right report type for your question

How to save, share, and export reports

Find the best report for your exact business needs

Report suggestions for common goals

How to choose and create reports for your business needs

Building & Managing Reports

Price Matrix report

Base 100 report

Average Price Report

Quartiles Report

Banding Report

Coverage Report

Promotions Report

History (historical) Report

Reviews Report

How to set up and understand each report in MI

Understanding and Setting Up Reports

How to set up alerts and why each matters

Setting up alerts for key products or sites

What each alert does and what is it best used for

Types of alerts you can create

How alerts are delivered and what they show

Best practices to keep your alerts useful

Best practices for alert management

How to sey up alerts to always be up to date

Alerts

How to use the WiseCard feature and why it matters

What is WiseCard?

How to launch WiseCard and search for SKUs

What does each tab mean and how to use it?

Understanding the WiseCard tabs

The difference between WiseCard and MI reports

When to use WiseCard vs. full reports

WiseCard

What is Price Check?

How to install and access the Price Check plug-in

How to use Price Check while browsing

Understanding competitive position indicators

Viewing price trends and history in Price Check

Using Price Check for delivery timing validation

How to use the Price Check Chrome Extension to find insights as you're browsing

Price Check

How Market Intelligence data is collected

How often does data refresh?

Understanding marketplaces and delivery fees

Managing selections, profiles, and scopes

Expanding your coverage (adding sites, brands, or markets)

Data & Configuration

Guides & Documentation Library

Support contacts

Training Videos Library

All available resources (documents and videos) in one spot 

Support, Resources & Learning 

Having trouble? <a href="https://www.wiser.com/contact-us/support-request/" target="_blank" rel="nofollow noopener noreferrer">Submit a ticket.</a>

Find answers and get help from Intercom Support and Community Experts

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