Support
79 articles
Add New Store on Web
Add New HQ Account (Web or Mobile)
Add, Edit, and Deactivate Users
Editing Stores and Accounts
Reassigning Stores to a Different HQ Account
Add or Remove Company Logo to HQ Account
How to Edit or Delete An Existing Action
Delete or Deactivate Stores and HQ Accounts
User Role Access Levels
Creating and Assigning Custom Store Groups
Add or Remove Users from Reports
Delete a Submitted Form Result
Photo Tagging
How to View Stores That Have Not Been Visited
How to update stores with dummy data (e.g. City - 'Ethete')?
How to Create a New Action
Using Actions to Assign a Form to Stores or HQ Accounts
Edit Already Completed Form Submissions
Creating, Editing and Deleting Teams
Territories
Promotions Overview
Required Forms
Create, View, and Share Custom Reports
Photo Gallery Guide
Viewing, sharing, and exporting form results
Activity Map Guide
Incorporating Key Performance Indicators (KPIs) into Your Reporting
How to Export Photos from Your Gallery to Powerpoint
How to Exclude " 0 " Values from a Report
Filling out forms on Web
Create an Activity Report
Leaderboards
Import/Export Goals for Leaderboards
How to Duplicate Existing Reports
How to use Plans on Web
Connecting to Wi-Fi
Missing Stores or GPS Location Not Updating
Add a new store on Mobile
How to Force Quit Your Wiser App
How to Logout of your Wiser Mobile App
Enabling or Disabling the Use of Cellular Data
How To Check App Version And Update Your App
How to Save a Form and View Saved Forms
Filter Stores by Form Activity
Email Form Results From Mobile
Search Stores by Location on Mobile
View and Share Reports on Mobile
Edit Stores on Mobile
Wiser Supported Devices and OS
What to do if the Wiser App is crashing or performing slowly
How to Take a Screenshot on Mobile
How to Flag a Closed or Duplicate Store to be Deleted or Merged
Assign Forms to a Store on Mobile
If your Wiser App Unexpectedly Quits, Stops Responding, or Won't Open
How to Reset or Restart Your iOS Device
How to Uninstall the Wiser App
View Recent Activity on Mobile
Schedule a Future Store Visit into My Calendar
How to Verify Activity is Synced
Auto Fill Form Results from Previous Visit
Store Search Tips & FAQs
How to Push Your Mobile Device to Update After Changes Are Made on Web
Visit Planning on Mobile
Route Planning on Mobile
How to Manage Store Groups on Mobile
Check-in & Mileage Tracking